diff --git a/about.md b/about.md
index e62cf11..58608e7 100644
--- a/about.md
+++ b/about.md
@@ -50,6 +50,11 @@ If we believe that users will be affected by a defederation, we will make an ann
 give users ample opportunity to discuss and challenge the decision, and to preserve their
 communication relations.
 
+We guarantee that users will always be free to migrate their account to _any_ instance of their
+choosing, including previously defederated ones. If users find themselves in a situation where
+they wish to migrate to a suspended instance, they may contact an admin to request a temporary
+relaxation of the suspension for the duration of their migration.
+
 We do not respond well to threats of defederation based on the behaviour of individual users
 that could be better solved by other means.